With the recent flurry of CRM 2011 rollup updates (revisions) that have been released it has become harder and harder to determine what features are available in a certain CRM environment just by looking at it.
In this blog I will show you how to find out which version you are running and how to determine your organization’s functionality.
Tip 1: Check your version
From a web browser, in the top left click ‘File’ > ‘Help’ > ‘About Microsoft Dynamics CRM’
This will open a pop-up box. In the top of this window is a version number that refers to a rollup once translated.
Note that the DB (database) number can reference a rollup lower than the CRM rollup. This implies that the CRM server installation was updated and the older database was compatible without requiring the update.
In Outlook this menu can be accessed from ‘File’ > ‘CRM’ > ‘About Microsoft Dynamics CRM’
From the deployment manager the version can be found right in the list of all organizations.
Tip 2: Recent Rollups
The table below displays the many revisions that have been recently published. Make sure you check the official listing of all the rollups to ensure your Microsoft Dynamics CRM installation is up to date.
|
Rollup |
Release date |
Build number |
|
|
1 |
4/4/2011 |
5.0.9688.1045 |
Bug fixes |
|
2 |
6/6/2011 |
5.0.9688.1157 |
Bug fixes |
|
3 |
7/26/2011 |
5.0.9688.1244 |
Bug fixes |
|
4 |
9/22/2011 |
5.0.9688.1450 |
Bug fixes |
|
5 |
10/25/2011 |
5.0.9688.1533 |
Bug fixes |
|
6 |
1/12/2012 |
5.0.9690.1992 |
Major release. Contained basic SQL 2012 support. This version became the base for all current versions |
|
7 |
3/22/2012 |
5.0.9690.2165 |
Bug fixes and introduction read optimized forms |
|
8 |
5/3/2012 |
5.0.9690.2243 |
Bug fixes |
|
10 |
8/16/2012 |
5.0.9690.2720 |
Major bug fixes |
|
10 re-release |
10/4/2012 |
5.0.9690.2740 |
Same as Rollup 10, fixes a database issue. Do not use 2720 |
|
11 |
10/11/2012 |
5.0.9690.2835 |
Bug fixes |
|
11 re-release |
10/22/2012 |
5.0.9690.2839 |
Same as Rollup 11, fixes a database issue. Do not use 2835 |
|
12 |
1/29/2013 |
5.0.9690.3236 |
Major functionality update. Included support for Chrome and Firefox browsers. This release required extensive rewrite of J-script code |
|
13 |
3/27/2013 |
5.0.9690.3448 |
Bug fixes for rollup 12. Server 2012 support (Server only, not client side) |
An official listing of all rollups can be found on MSDN.
Tip 3: CRM Online Rollups
While rollups are manually installed for on-premise environments, these rollups are automatically installed for CRM Online (Office 365) organizations. It is critically important to do testing as soon as possible to ensure the functionally of your CRM.
Please feel free to contact BDO should you require professional support in this area.
BDO Solutions is a national firm with local practices throughout Canada, including Ontario, Alberta, British Columbia, Manitoba and Saskatchewan. Microsoft Gold Certified Partner and Reseller of the Year in Canada for 2010, 2011 and 2012.
By Abraham Korbage, CRM Consultant with BDO Solutions.
3 Tips to eliminating confusion with CRM 2011 Rollup Updates is a post from: CRM Software Blog